790. = Frigidaire-built
The vast majority of Kenmore gas, radiant and induction cooktops carry the Frigidaire prefix.
Kenmore service · San Diego
Kenmore cooktops need a careful diagnosis. Share the model number, the exact symptom, and installation photos when you book.
Clear findings before repair · Appointment-based service · Approval before work · License A51423 · EPA-certified technicians · Insured up to $1M
The diagnostic fee is non-refundable and credited toward the total repair cost when you proceed.
Commercial service visits are priced separately at $150.

Kenmore cooktops
Kenmore never built cooktops - Sears commissioned them, and the three-digit model prefix names the real maker: 790. is Frigidaire, the dominant Kenmore cooking prefix. That decode is the first honest step of every visit, because it decides which parts book and which fault behavior apply.
A photo of the model label and the complete installation helps the team understand the configuration before the visit.
The vast majority of Kenmore gas, radiant and induction cooktops carry the Frigidaire prefix.
The upper tier - glass-touch radiant and induction tops, still prefix-decoded like the rest.
Commercial-styled stainless tops from the Sears pro era.
Coil, radiant and sealed-gas tops - the honest workhorses of San Diego kitchens.
Start with the symptom
A symptom narrows the inspection; it does not identify the failed component. The $99 visit confirms the actual fault on the exact model before any repair is authorized.
Element and infinite switch measured directly - the classic pair.
Moisture under caps and electrode condition after boil-overs.
Element, relay or touch control - split by measurement.
Power path and the control's supply - breaker first.
The indicator switch - small part, real fix.
Stop using the top; glass availability is checked against the decoded maker's parts system.
Series and model numbers
Write down all the digits including the ones after the dot - the prefix names the maker, the rest names the machine.
Model label
The model plate is on the underside of the cooktop, reached from the cabinet below; some gas models repeat it under a burner cap or on the burner-box side wall. Photograph the complete label — the full model and serial identify parts and production year better than the series name alone.
Indicators and alerts
For any message not shown, use the manual for the exact model rather than a generic list.
Kenmore diagnostics
The honest Kenmore story: the prefix decides everything, and cooktop platforms are largely codeless. Third-party sites publishing 'Kenmore cooktop error code' tables are recycling other appliances' codes - excluded here.
Preventive service and owner care
Alpha Pro provides preventive and general maintenance for Kenmore cooktops. The appliance design determines which procedures are accessible and appropriate.
Owner maintenance
Professional maintenance
A professional visit can evaluate accessible systems without assuming every procedure applies to every model.
Diagnosis before parts
Call or book with the model label, exact behavior, any displayed codes, photos, and access notes.
The technician examines the reported condition in context: ignition or zone behavior, controls, surfaces, installation, and relevant components.
Findings and proposed work are explained before repair proceeds. The residential diagnostic is credited toward an approved repair.
Service areas and operating context
Alpha Pro serves Kenmore cooktops in communities including La Jolla, Del Mar, Rancho Santa Fe, Carmel Valley, Poway, and the full San Diego County footprint below — ZIP by ZIP. Installation and room conditions vary from the coast to inland homes.
Recurring condensation, marine exposure, ventilation limits, and visible corrosion can be useful details during repair or maintenance.
Share room conditions, recent heat events, ventilation restrictions, and when the symptom appears.
During maintenance, accessible metal surfaces can be inspected for corrosion, moisture exposure, or conditions that may warrant attention. Location alone does not establish the cause of a failure.
A better repair decision
There is no honest universal age or price threshold. Start with the exact model and a diagnosis.
Local notes · San Diego County
Kenmore has never been a factory. Sears sold appliances under the name from 1913 until its 2018 bankruptcy, and every one of them was built by another manufacturer. Since 2019 the brand has belonged to Transformco, which licenses it to products now sold through retailers such as Amazon and Lowe's. Whirlpool ended its roughly century-long supply relationship in 2017. For a cooktop owner, that history has one practical consequence: the repair depends on who actually built your unit, and the model number tells us. This page explains how to read it and what fails on each platform.
San Diego County stretches from more than 70 miles of Pacific shoreline across inland valleys to the mountains and desert, and a cooktop lives a different life in each. Near the coast, the May Gray and June Gloom marine layer keeps kitchens damp for much of the early summer. Moisture and salt settle on spark electrodes and igniter switch terminals, which is why coastal homes see more burners that will not click or will not stop clicking. Inland valleys are the opposite: El Cajon averages about 89 degrees on August afternoons, compared with about 77 at Lindbergh Field. Heat there adds load to smoothtop elements and their control switches, and Santa Ana winds carry dust that ends up in burner ports. Heat waves also stress the power grid; SDG&E hit a record demand peak on September 8, 2024. Water quality plays a small role on a cooktop, but tap water across the county runs roughly 9 to 16 grains per gallon, and hard-water boil-overs leave mineral rings that bake onto glass if not cleaned promptly. For neighborhood-level detail, see our pages for Chula Vista, La Jolla and Poway.
Symptom: A radiant element heats with the knob off, will not turn off, or runs hotter than set. Cause: A failed surface element control switch (potentiometer-type infinite switch). Fix: Cut power at the breaker. We replace the switch and inspect the terminal block and wiring for heat damage.
Symptom: Other burners spark; one does not. Cause: A failed igniter switch on that valve, or a broken wire to the electrode. Fix: We test continuity, replace the switch, and replace the electrode if the ceramic is cracked. Parts are ordered by full model number because switch designs differ by manufacturer.
Symptom: All burners silent, or ticking that will not stop. Cause: Silent: no power, damaged cord, broken ignition wiring or a failed spark module. Clicking: a wet or grease-contaminated switch or moisture at an electrode. Fix: Check power and wiring, then the module. For clicking, dry the unit and replace any switch that keeps shorting.
Symptom: A code or flashing indicator on the control panel. Cause: Most Kenmore gas and knob-control cooktops have no fault codes at all. Touch-control models use the codes of their builder, Frigidaire or Whirlpool. Fix: We read the code against the full model number, never a generic chart, then test the board, touch panel or element it points to.
The single most useful habit is drying the burners after any spill or cleaning. Water in an igniter switch causes more service calls than any worn-out part. On glass, use a cooktop cleaner and lift cookware instead of dragging it. Coastal owners should check electrodes for crust; inland owners should brush dust from the ports after windy spells. Homes left vacant for a season can collect insects and debris in the ports and venturis, so clean them before the first relight.
The fastest diagnosis starts with the model number. Find the tag under the cooktop or on the cabinet frame beneath it and send us a photo. Read the three digits before the dot: 790 means Frigidaire built it, 664 or 665 means Whirlpool, and 362 means GE. Tell us gas or electric, knob or touch controls, and which burners or zones fail. Condo buildings may need an elevator booking, and gated communities need a code. If you smell gas, leave first and call SDG&E; we come after the utility clears the home.
Ignition switches, electrodes, spark modules, element control switches and single radiant elements are all routine, and they usually cost far less than a new cooktop plus countertop adjustments. Two things push toward replacement: a cracked glass top on an older unit, and parts that have been discontinued for that model number. Because many Kenmore parts are shared with the matching Frigidaire, Whirlpool or GE model, availability is often better than owners expect. The $99 diagnostic, credited toward the repair, settles the question.
Helpful answers
Clear preparation makes a service request easier to evaluate.
Yes - same-day windows are offered across San Diego County subject to the day's schedule. Availability is confirmed for the exact address when you book.
Yes. It is non-refundable and credited toward the total repair cost if you proceed. There are no residential exceptions.
A 90-day labor warranty and a 1-year parts warranty, both starting on the date the repair is completed.
No. A symptom narrows the search, but the diagnostic visit on the exact model confirms the actual fault before any repair is authorized.
The three-digit prefix before the dot says: 790. means Frigidaire built it. That decode is how the right parts get ordered the first time.
Almost certainly not - these are codeless burner platforms. Diagnosis is direct measurement of elements, switches and ignition, which is faster than chasing invented code tables.
On the underside of the top, from the cabinet below. Photograph every digit, including everything after the dot.
Yes - parts cross to the real maker's numbers via the prefix decode, and Frigidaire's parts system remains well stocked.
Usually yes - elements and switches are modest parts. The visit prices the repair honestly against replacement.
Check the model number on the tag under the unit. The first three digits, before the dot, identify the manufacturer. On cooktops you will mostly see 790 for Frigidaire or Electrolux, 664 or 665 for Whirlpool, and 362 for GE. That prefix decides which parts and diagnostic steps apply.
Yes. After Sears Holdings filed for Chapter 11 in October 2018, the Kenmore brand passed to Transformco, which was formed in 2019 and now owns and licenses it. New Kenmore products are sold through several retailers. Older Sears-era units remain serviceable because their parts come from the original manufacturer's platform.
Broadly, yes. Coastal kitchens deal with damp marine air and salt, which corrode ignition parts and cause clicking or no-spark faults. Inland kitchens see more dust in burner ports and more heat load on smoothtop elements. The repair steps are similar, but where we look first differs.
You can try, but be careful. The code belongs to the manufacturer that built your unit, and similar codes can mean different things on Frigidaire and Whirlpool platforms. Match it to your full model number, or send us the number and the code and we will interpret it.
Repair and preventive care
Schedule help for an active problem or arrange preventive maintenance for the appliance.
We are ready to help with your appliance repair needs.
Call Us
(619) 877-6701Visits by appointment
11364 Nawa Way,Business Hours
Email Us
[email protected]