Protect flooring
Move nearby items, use towels or a shallow tray where accessible, and keep children and pets away from the wet area.
Water and condensation guide • San Diego
Water can come from a supply connection, filter, dispenser, ice maker, drainage path, condensation, door-sealing condition, or the surrounding installation. Protect flooring and electrical areas first, then document exactly where and when the water appears.
Water near electricity is urgent. Do not touch a wet outlet, cord, control, or exposed electrical area. If a water supply is actively leaking and its shutoff is safely accessible, close it; otherwise seek appropriate professional help.
First response
Integrated and panel-ready units can be connected tightly to cabinetry, electrical supply, and plumbing. Leave them installed and photograph the water pattern before cleanup when safe.
Move nearby items, use towels or a shallow tray where accessible, and keep children and pets away from the wet area.
Do not repeatedly dispense water or force an ice cycle. Note whether the leak increases after either function.
Photograph water inside a compartment, below a drawer, at the dispenser, beneath the unit, or along nearby cabinetry.
Likely source categories
Related Fisher & Paykel help
FAQ
Yes. Produce naturally releases moisture, and a small amount may be normal. Excess water can be influenced by humidity, long door openings, packaging, or a door gasket that is not sealing flat.
A filter or its installation can be involved. Use the exact filter specified for the model and follow the user guide. Stop dispensing during an active leak.
Ice buildup, drainage, door closure, gasket fit, or temperature conditions can contribute. Do not use sharp tools or direct heat to remove ice.
No. Leave it installed and share full photos. Movement can damage panels, floors, plumbing, or electrical connections.
Send the model code, photos, water location, trigger, filter history, door and ice conditions, and access details.
Call Alpha Pro with photos, the model code, and the event that triggers the leak.
Water and condensation guide • San Diego
Water can come from a supply connection, filter, dispenser, ice maker, drainage path, condensation, door-sealing condition, or the surrounding installation. Protect flooring and electrical areas first, then document exactly where and when the water appears.
Water near electricity is urgent. Do not touch a wet outlet, cord, control, or exposed electrical area. If a water supply is actively leaking and its shutoff is safely accessible, close it; otherwise seek appropriate professional help.
First response
Integrated and panel-ready units can be connected tightly to cabinetry, electrical supply, and plumbing. Leave them installed and photograph the water pattern before cleanup when safe.
Move nearby items, use towels or a shallow tray where accessible, and keep children and pets away from the wet area.
Do not repeatedly dispense water or force an ice cycle. Note whether the leak increases after either function.
Photograph water inside a compartment, below a drawer, at the dispenser, beneath the unit, or along nearby cabinetry.
Likely source categories
Related Fisher & Paykel help
FAQ
Yes. Produce naturally releases moisture, and a small amount may be normal. Excess water can be influenced by humidity, long door openings, packaging, or a door gasket that is not sealing flat.
A filter or its installation can be involved. Use the exact filter specified for the model and follow the user guide. Stop dispensing during an active leak.
Ice buildup, drainage, door closure, gasket fit, or temperature conditions can contribute. Do not use sharp tools or direct heat to remove ice.
No. Leave it installed and share full photos. Movement can damage panels, floors, plumbing, or electrical connections.
Send the model code, photos, water location, trigger, filter history, door and ice conditions, and access details.
Call Alpha Pro with photos, the model code, and the event that triggers the leak.